Free Touch Ups
Lashes on the Glow has a 3-day policy for your eyelash extensions. This policy means that you have 3 days to receive a free touchup if your eyelash set is not to your liking. There are no refunds. We do not honor free touch ups if after the 24 hour period you have not washed your lashes. We do not honor free touch ups if you have put on any mascara or any type of strip lash and/or cluster. If you cancel or reschedule your free touch up within 6 hours or no show you are no longer eligible for a free touch up. If you are late to your appointment free touch-ups are not honored. For 30 min. Appointments there are no free touch-ups. We do not honor free touch ups if you are a first time client & coming in with Lashes from another establishment or are a returning client with lashes from another establishment.
If you cancel or reschedule your appointment less than six hours before your appointment, then a $25 cancellation fee will be assessed.
No Show Policy
I will take you up to 15 minutes late. Any longer will be considered a "NO SHOW" and will be charged 50% of their service fee they were originally scheduled for. Of course life can happen and exceptions may be made. Please contact Lashes on the Glow as soon as you know you will not be able to make your scheduled appointment.
No Refund Policy
Lashes on the Glow does not offer refunds, we do offer a 3 day grace period to come in for touch-ups as needed. This does not apply to touch-ups or weekly’s.